Marine Deals Help Centre
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Knowledge base
About Accounts
Account FAQs
5
How do I register or login to my account?
I forgot my password, what should I do?
I keep getting "invalid email" when I try to login, what should I do?
How do I change my shipping address in my account?
How do I update the credit card details I saved in my account?
Payment & Ordering
Payment & Ordering FAQs
5
How can I pay for my order?
Do you accept layby?
Can I still cancel or change my order?
I want to place an order and pick it up, can I pay upon collection?
What is your privacy policy?
Pick Up & Delivery
Pick Up & Delivery FAQs
8
How much does it cost to ship my order?
Can I pick-up my order?
What's the status of my order?
How do I track my order?
Do you deliver to P.O. Boxes?
See all 8 articles
Returns & Warranty
Returns & Warranty FAQs
7
How do I return my item?
What's the status of my product return?
I've changed my mind about a product I've ordered, can I return it?
I've received a faulty item - what should I do?
I've received the wrong item - what should I do?
See all 7 articles
Refund Policy
Refund Policy FAQs
3
I've changed my mind about my order, can I return it for a refund?
How soon will I get my refund?
I still haven't seen the refund back in my account - what should I do?
Vouchers & Promo Codes
Voucher & Promo Codes FAQs
4
Where do I put my voucher code?
Can I use multiple codes in one order?
My code is not working - what should I do?
Can you re-activate an expired voucher code?
VIP Club
VIP Club FAQs
8
How do I become a VIP member?
What do I get from being a VIP member?
How do I earn points?
Do points expire?
How do I redeem my points?
See all 8 articles
Showroom
Showroom FAQs
7
Where's your showroom located?
What time is the showroom open?
Are you open on weekends / public holidays?
Can I get the website price even if I buy it from the shop?
What products are available at the shop?
See all 7 articles
