Marine Deals Help Centre
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How do I register or login to my account?
I forgot my password, what should I do?
I keep getting "invalid email" when I try to login, what should I do?
How do I change my shipping address in my account?
How do I update the credit card details I saved in my account?
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Payment & Ordering
Payment & Ordering FAQs
I need advice with a product - can you help me?
What's the difference between 'In-stock Products' and 'In Stock with Supplier'?
How can I pay for my order?
Do you accept layby?
I want to place an order and pick it up, can I pay upon collection?
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Pick Up, Shipping & Delivery
Shipping Orders FAQs
Delivery of Orders FAQs
Picking Up Orders FAQs
Pick Up, Shipping & Delivery of Orders FAQs
Can I pick-up my order?
Can someone else pick up my order for me?
I can't pick up my order, can I have it shipped instead?
How much does it cost to ship my order?
Do you ship to my country?
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Returns & Warranty
Returns & Warranty FAQs
How do I return my item?
How can I make a Warranty Claim?
I've changed my mind about a product I've ordered, can I return it?
I've received a faulty item - what should I do?
I've received the wrong item - what should I do?
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Refund Policy FAQs
I've changed my mind about my order, can I return it for a refund?
How soon will I get my refund?
I still haven't seen the refund back in my account - what should I do?
Vouchers & Promo Codes
Voucher & Promo Codes FAQs
Where do I put my voucher code?
Can I use multiple codes in one order?
My code is not working - what should I do?
Can you re-activate an expired voucher code?
VIP Club FAQs
How do I become a VIP member?
What do I get from being a VIP member?
How do I earn points?
Do points expire?
How do I redeem my points?
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Where's your showroom located?
What time is the showroom open?
Are you open on weekends / public holidays?
Can I get the website price even if I buy it from the shop?
What products are available at the shop?
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Service and Support
Product Care FAQs
All about Reel Servicing
Graphite Rod Care - and why they break.
Caring for Multi-Piece Rods
The Watersnake Kayak Motor Bracket
Hutchwilco Fender Valve Replacement
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