Marine Deals Help Centre

VIP Club FAQs

How do I become a VIP member?
Anyone with a Marine Deals account can become a VIP member (except for customers with Trade Accounts)! Sign up for free by following these steps: 1. Log...
Wed, 24 Apr, 2024 at 2:21 PM
What do I get from being a VIP member?
You earn points every time you shop with Marine Deals and enjoy these perks: 1. You automatically become a Silver Member when you join. 2. Every dol...
Wed, 24 Apr, 2024 at 2:23 PM
How do I earn points?
You receive 10 points for every dollar you spend (excluding the shipping fee and excluding when Afterypay/Laybuy/Qcard is used). So for example, if you sp...
Fri, 29 Sep, 2023 at 11:20 AM
Do points expire?
Yes. If points don't convert to a voucher within 24 months then they expire. We'll let you know in advance via email if it looks like that's goi...
Thu, 6 Oct, 2022 at 4:13 PM
How do I redeem my points?
For every 7,500 points you earn, we'll automatically convert them into a $15 voucher, and the code will be sent to you via email. Please follow the inst...
Wed, 24 Apr, 2024 at 2:38 PM
How do I achieve VIP GOLD?
You achieve VIP GOLD membership by earning a total of 40,000 points in a 12 month period. Once you've earned 40,000 points within a 12 month period you&...
Thu, 6 Oct, 2022 at 4:27 PM
What are the benefits of being a VIP GOLD member?
You get free shipping on ALL orders over $99 (excluding orders above 20kg, dangerous goods, oversize, and bulk). You can choose to receive free Coastguard...
Wed, 24 Apr, 2024 at 4:12 PM
How long does my VIP GOLD membership last?
Membership lasts for 1 year. Your VIP GOLD membership is automatically renewed if you have earned 40,000 points (i.e. 4 vouchers) in the 12 months prior to ...
Thu, 6 Oct, 2022 at 4:20 PM