We aim to process all refund requests within 1-2 business days. The refund will appear back in the same account / card used to make the purchase.


Special Advisory due to Covid-19 Measures:


Due to a high volume of requests being sorted, the current lead time for refunds is 4-5 business days. If you haven't received your refund after 4 business days, please let us know by Submitting a Query.