Payment & Ordering FAQs
Sure! We have a dedicated group of product experts willing to help you with what you need. Please Submit a Query with the link to the product and what infor...
Tue, 29 Sep, 2026 at 4:58 PM
Both options are available on our website, but there's a difference in how quickly your order will be shipped. In Stock Products that are in s...
Tue, 29 Sep, 2026 at 5:04 PM
On the checkout page, you'll be able to see the different payment methods you can use to pay for your order. Credit Card W use BNZ and DPS P...
Tue, 29 Sep, 2026 at 5:09 PM
All orders placed online need to be paid in full before they can be processed for collection. If you’d prefer to pay in-store, you’re welcome to visit our s...
Tue, 29 Sep, 2026 at 5:11 PM
Please check your order status first to confirm whether your order has already been shipped or not. If it’s still being processed, you can ask us to update ...
Wed, 7 Oct, 2026 at 12:43 PM
Please check the status of your order first to see if it’s still in process, being prepared, or if it has been shipped. If it's still being processed, y...
Wed, 7 Oct, 2026 at 12:48 PM
It’s easy to view your order. When you placed your order you will have received a confirmation email which gives a link to your order. Alternatively y...
Wed, 7 Oct, 2026 at 12:52 PM
Your privacy is important to us and we will not do anything to break your trust. We treat customer information as strictly confidential and so it is ne...
Wed, 7 Oct, 2026 at 12:54 PM