Marine Deals Help Centre

Payment & Ordering FAQs

I need advice with a product - can you help me?
Sure! We have a dedicated group of product experts willing to help you with what you need. Please Submit a Query with the link to the product and what infor...
Thu, 6 Oct, 2022 at 4:57 PM
What's the difference between 'In-stock Products' and 'In Stock with Supplier'?
Products that are in stock are clearly marked "In Stock". We ship these products to you straight away. We do present some less popular product...
Wed, 8 Dec, 2021 at 1:48 PM
How can I pay for my order?
On the checkout page, you'll be able to see the different payment methods you can use to pay for your order. Credit Card We use BNZ and DPS Payment...
Thu, 14 Mar, 2024 at 7:07 PM
I want to place an order and pick it up, can I pay upon collection?
All orders placed online need to be paid in full before it can be processed for collection. If you want to pay in-store, just head to our showroom at 410 Ro...
Mon, 6 May, 2019 at 8:43 PM
Can I still cancel my unshipped order?
Please check the status of your order first to see if it hasn't been shipped out yet. If it's still being processed, you can get us to update your o...
Thu, 6 Oct, 2022 at 4:58 PM
Can I add/remove items from my order?
Please check the status of your order first to see if it hasn't been shipped out yet. If it's still being processed, you can get us to update your o...
Thu, 6 Oct, 2022 at 5:00 PM
How can I view my order?
It’s easy to view your order. When you placed your order you will have received a confirmation email which gives a link to your order. Alternatively you can...
Wed, 9 Jun, 2021 at 6:28 PM
What is your privacy policy?
Your privacy is important to us and we will not do anything to break your trust. We treat customer information as strictly confidential and so it is never r...
Wed, 8 Dec, 2021 at 2:01 PM