No Signature Required If you selected “No Signature Required” when you placed your order, the courier driver will leave your package on your premises (o...

You can check the status of your order using the Order Tracking tool. You just need to enter your order number and last name. What does the Status of my...

Your items are usually shipped within 24 hours of placing your order for in-stock products. We’ll send you an email when we ship, and let you know the ‘Trac...

If there has been no update to your tracking number after 7 business days, please let us know by Submitting a Query.

If we've already dispatched your item and have provided the tracking number, you will need to Request for a Redirect by contacting the courier. You can ...

If the courier has marked your parcel as Delivered but you haven't received it, you will need to lodge an investigation with the courier. They will usua...

Yes! If you’re not going to be on hand to take delivery and you have a PO Box - we encourage you to use it.

Please see our Australian website if you want your order delivered to Australia.

Shipping costs are calculated at check out according to destination country and weight.

Possibly, depending on the laws of your country. If any duty or import taxes do apply to your order, then DHL will contact you once the order arrives in you...