Your items are usually shipped within 24 hours of placing your order for in-stock products. We’ll send you an email when we ship, and let you know the ‘Track and Trace’ label number.


In Stock

Products that are in stock are clearly marked ‘In Stock’. We ship these products to you straight away. 


In Stock with Supplier 

We also present some less popular products that are held by our suppliers (usually the manufacturer's distributor).


These products are clearly marked “Special Order” with their availability. For example,

“Estimated dispatch date: Sep 23 - Oct 5”

If you order one of these products, we’ll place the order with our supplier as soon as we receive your order. Once the product arrives from the supplier, we’ll ship it to you straight away.

 




'In-stock Products' vs. 'In Stock with Supplier'


Products that are in stock are clearly marked "In Stock". We ship these products to you straight away.


We do present some less popular products that are held by our suppliers (usually the manufacturer distributor). These products are clearly marked with their availability - for example: "Usually ships within 6-13 days" or "Ships at a later date". If you order a product that is marked like this then once you place your order, we immediately place an order with the supplier. Once we receive the product from the supplier we then ship it to you straight away.