| Track Your Return You can track the status of your product return by using our Product Returns Tracking Tool. You need your RMA Reference # and the email address you used to lodge the return. |
| Processing Time Our goal is to handle returns promptly, typically within 7-14 days from the time we receive them at our warehouse. |
| Possible Delays However, keep in mind that processing time will likely be extended if the item needs to be sent to the supplier for further warranty evaluation. Parts availability and seasonal workload may, unfortunately, also increase this delay. This would be around 3-4 weeks - though a few suppliers take significantly longer. |
What's the status of my product return?
Modified on: Wed, 7 Oct, 2026 at 3:33 PM
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