Changed your mind about a purchase? No worries! We offer returns within 30 days of purchase for an exchange, store credit, or refund, provided that:

  • The item is unused and in its original packaging. This is differn't to using it for a little while, deciding you don't like it and then returning it.
  • You have proof of purchase. We keep records, but so should you.
  • The purchase was made with the intention of keeping the item.


Please note:

  • The following items are non-returnable:
    • Perishable goods (e.g., food, bait)
    • Masks, goggles and swimwear
    • Copyright infringement products (e.g., software, DVDs)
    • Airtime credits and SIM cards
    • Cut products - i.e. rope, chain, edging


Ready to Return?


Important Information:

  • Shipping costs for returns and replacements are the customer's responsibility.
  • The returns process typically takes 7-14 days from receiving your item.
  • We will begin processing your request as soon as the item arrives.


We strive to make returns as easy as possible so you can shop confidently! If you have any questions, please don't hesitate to contact our customer service team.