Returns & Warranty FAQs
Faulty Items Oh no! We appreciate it's frustrating - but occasionally, we get a new product that is faulty from new. If you received a faulty item,...
Thu, 11 Apr, 2024 at 3:05 PM
Yes! If you change your mind about an item that you've recently purchased, you can return it to us, and we'll offer you an exchange, store credit/vo...
Tue, 16 Apr, 2024 at 1:37 PM
We aim to process all returns within 7-14 days from the date it's received back at the warehouse. Depending on the nature of the fault (or return) ...
Tue, 13 Feb, 2024 at 12:40 PM
While this happens very rarely, if you receive a different item from what you ordered, then please email us straight away at: orders@marine-deals.co.nz so w...
Thu, 11 Apr, 2024 at 3:03 PM
You can track the status of your product return by using our Product Returns Tracking Tool. You need your RMA Reference # and the email address you used to ...
Thu, 11 Apr, 2024 at 2:32 PM
Much like a motor vehicle, any machine or equipment you use regularly will require periodic inspection and potential maintenance to ensure it functions prop...
Tue, 9 May, 2023 at 12:16 PM
We take our obligations under the Consumer Guarantees Act (CGA) very seriously. We want to do right by our customers and ensure they spend more time doing w...
Tue, 7 May, 2024 at 4:50 PM