Proper Battery Storage
Don't store your batteries discharged. Recharge the batteries first up to 75%. If not stored properly, the battery will often be dead - no power, no indicators. We don't like telling people that their near-new battery is already dead - so please, ensure that they are stored as stated in the manual.
Lithium batteries have a circuit board that controls performance. The board provides levels of control and one of them is protective circuit module (PCM). If the battery gets below a certain threshold, PCM may switch off the battery. In this state, it may not charge back up again.
SplashDrone Battery Seating
Batteries on SplashDrone units need a good nudge to seat them properly. Connecting issues may arise if the batteries are not fully seated. The main unit might have power but may not perform as expected. Some models have a handy warning beep that lets you know you need to seat the batteries more. Slide the battery in, then push it with your thumbs to ensure full seating.
If the battery seems fully seated, but you are still having issues getting the remote to talk to the main unit, get in touch, and we can help out.
