Pick Up & Delivery FAQs
Shipping rates include GST and are based on volume and weight. Multiple items usually don't increase freight charges. Please note that larger items lik...
Wed, 25 Nov, 2020 at 9:00 AM
Our warehouse Click and Collect service is available Monday to Saturday 8:00am to 5:00pm and Sunday 10:00am - 4:00pm (closed public holidays).
Mon, 7 Sep, 2020 at 4:16 PM
You can check the status of your order using the Order Tracking tool. You just need to enter your order number and last name. What does the Status of my...
Mon, 17 Aug, 2020 at 5:58 PM
You can track the status of your order using the Order Tracking tool. And once we've shipped out your order, you'll receive a shipping confirmatio...
Fri, 7 Jun, 2019 at 1:16 AM
Yes! If you’re not going to be on hand to take delivery and you have a PO Box - we encourage you to use it.
Mon, 29 Apr, 2019 at 10:39 AM
Yes! We ship to pretty much every country in the world using DHL who are very fast and extremely reliable.
Mon, 6 May, 2019 at 8:56 PM
No Signature Required If you selected “No Signature Required” when you placed your order, the courier driver will leave your package on your premises (o...
Mon, 6 May, 2019 at 9:12 PM